Careers Details
- Home
- Receptionist
AAROGYA HOSPITAL – COMMITTED TO CARE | 10 YEARS OF EXCELLENCE
HEALTH CARE
Receptionist
At Aarogya Hospital, a receptionist serves as the first point of contact, creating a warm and welcoming environment for patients and visitors.
Greet patients, manage front desk operations, handle calls, and support administrative tasks—be the welcoming face of our hospital.
Responsibilities include managing front desk operations, handling phone calls, scheduling appointments, guiding patients, and maintaining accurate records. The receptionist also coordinates with doctors and staff to ensure smooth communication and efficient service. Strong communication skills, a polite attitude, and the ability to multitask are essential. Aarogya Hospital values professionalism, empathy, and teamwork, offering a supportive environment where receptionists play a key role in enhancing patient experience and contributing to the overall efficiency of the hospital.
Responsibilities
- Greet patients and visitors with a warm, professional attitude
- Manage front desk operations efficiently
- Answer incoming calls and direct them appropriately
- Schedule, confirm, and manage patient appointments
- Register new patients and update existing records
- Maintain confidentiality of patient information
- Guide patients to appropriate departments or doctors
- Coordinate with doctors, nurses, and support staff
- Handle billing queries and payment guidance
- Manage appointment cancellations and rescheduling
- Maintain cleanliness and organization of the reception area
- Ensure smooth patient check-in and check-out process
- rovide information about hospital services and timings
- Handle patient complaints or concerns professionally
- Maintain daily records of footfall and calls
- Assist in emergency situations by informing relevant staff
- Keep track of waiting times and inform patients
- Manage courier and document handling at the front desk
- Operate basic office equipment (printer, scanner, etc.)
- Represent Aarogya Hospital with politeness, patience, and empathy